Request permanent deletion of your account and associated data.
You can request account deletion using any of the following methods:
Fill out the account deletion request form below and we will process your request.
Send an email to support@zaitapp.com with the subject line "Account Deletion Request". Include the phone number associated with your account.
Processing Time: Account deletion requests are processed within 30 days. You will receive an SMS confirmation once your account has been deleted.
| Data Type | Action | Timeline |
|---|---|---|
| Phone number | Deleted | Removed within 30 days |
| Account profile | Deleted | Removed within 30 days |
| Authentication credentials | Deleted | Removed within 30 days |
| Transfer alias | Deleted | Removed within 30 days |
| Drop-off transaction records | Anonymized & Retained | Up to 5 years (regulatory) |
Drop-off transaction records are anonymized and retained for up to 5 years to comply with local regulatory and financial reporting requirements. Once anonymized, these records cannot be linked back to your identity in any way.
Important: Account deletion is permanent and irreversible. Once your account is deleted, you will lose access to all your transaction history, earnings records, and any pending payouts. If you wish to use ZaitCash again in the future, you will need to create a new account.
If you have any questions about account deletion or your data, please contact us: